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Jump To   Indications  ·  Intervention  ·  Communication Modes  ·  Messages  ·  Alerts

Intervention Details


EpxBasicNeeds helps track the degree to which the patient is able to maintain basic human needs such as food, housing, and employment.

Basic Needs

EpxBasicNeeds uses text messaging or phone calls to monitor patient self-assessed well-being, and access to necessary resources.

Current modules include:

  • Check-in
  • Housing
  • Food
  • Employment
  • Education
  • Health Insurance

The Check-in module runs on a weekly basis, Housing, Food and Employment run on a monthly basis, Education runs once every 3 months, and Health Insurance runs once annually.

Communication Modes

Customizable, but recurring weekly, monthly, or yearly.

  • We are excited to hear from you. How are you doing today? Reply 1 for 'better than usual', 2 for 'same as usual' or 3 for 'worse than usual'.
  • You once mentioned concerns about meals. In the past month, how often have you been unable to get enough food for you and your family? (Enter # of meals, such as '2').
  • It's easier for us to help with housing issues if we know about any problems ASAP. Would you like to talk to us about any upcoming bills? Please text back yes or no.
And more...

For the full list of messages for all the modules, please inquire


Alerts will be sent to the care provider when the patient shows signs of distress or requests contact.

Intervention Team